Journal of Organization and Human Behaviour

Continue Anddison Eketu ¹, S. Needorn Richard ²

Affiliations
1 Department of Hospitality Management & Tourism, University of Port Harcourt, NG
2 Department of Management, University of Port Harcourt, NG

Abstract

This study examined the relationship between firms' corporate social responsibility behaviour pattern and the climate of the host community environment. The study adopted a cross-sectional survey and collected data from a cross-section of 50 high class hotels operating in Port Harcourt, Nigeria. The research data were analysed using descriptive statistics for the demographics and study variables, and Spearman's Rank Order Correlation Coefficient (rs) for the bivariate analysis. The study found that companies that exhibit proactive social responsibility behaviour enjoy conducive business climate in their host community environment more than those with reactive behaviour pattern. However, those with resistant behaviour toward social responsibility operate in very unconducive climate in the host community environment. The study therefore concluded that the conductive climate in the host community environment is a function of the firm's proactive social responsibility consciousness to the host community. The study recommends that companies should be proactive and consultative in their social responsibility focus and should also adopt the public private partnership (PPP) initiating in the provision of societies social need for harmonious host environment.

Keywords

Corporate Social Responsibility, Behaviour Patterns, Climate of Host Community Environment, Proactive Behaviour, Reactive Behaviour, Resistant Behaviour.

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Continue Anddison Eketu ¹, Okaomee Anastesia Ayondu ²

Affiliations
1 Department of Management, University of Port Harcourt, NG
2 University Advancement Centre, University of Port Harcourt, NG

Abstract

The present paper presents a critical and analytical discussion on emotional intelligence in the workplace. The paper chronicles major scholastic attempts that have propagated academic consciousness on the study and intricacies of emotions at the workplace. It identifies emotional intelligence as central to workplace harmony and proposes emotional capital theorising to develop both individual and organisational emotional assets. The paper views workplace emotions as occurring in the abstract or in the soul state of man therefore, requiring dominantly life occurring data for its research. Thus, the ideographic research methodology deriving its justification from subjectivism as a suitable research philosophical assumption is deemed appropriate for inquiry into the universe of human emotions. The paper also contends that the foregoing being dominant may be supported by primed nomothetic research instrument to produce data triangulation for evidences that may be closer to the truth.

Keywords

Emotional Intelligence, Emotional Competencies, Social Intelligence, Alexithymia, Intelligent Quotients.

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